I’ve combined two different use cases here:

1. In several cases, clients needed a way to explain their process itself, not just how to navigate around the plant.

I was called in to synthesize complex engineering documents, control screens, and interview data to create a clear picture of their process for new hires. The petrochemical diagrams at the top are three of around two dozen layered diagrams that emphasize heat exchange and pipe contents at different points in their process.

These illustrations were primarily used in Instructor-Led Training, and were made at different levels of detail for different skill levels. Typography and colors were chosen for accessibility first.

(All diagrams on this page have been anonymized)

Clients

- petrochemical
- timber
- glass

2. In the last case the client was my own department, trying to demonstrate for a new glassmaking client how we recommended they structure their new hire program, and how that would reduce redundant training